Booking Agent

Enpal is Europe's first green unicorn. Founded in Berlin in 2017 and active in Italy since 2023, Enpal has more than 70,000 satisfied customers. The company's goal is to become the leading reference for its customers' 360-degree energy independence: through solar energy, wallboxes, and heat pumps, all integrated with innovative technologies and digital experiences.

To support our growth in current and future markets, Enpal is launching operations in Tunisia.

Job Description: 

Enpal offers you the ideal opportunity to kick-start your professional career in a dynamic and fast-growing sector. If you are looking for an exciting, simple yet rewarding job that requires no previous experience, this is your chance! You will be responsible for managing customer appointments, playing a key role in our success. Join us and discover a world of opportunities and growth!

Main Responsibilities:

• Collect information regarding the energy consumption and heating system of our customers.

• Schedule and confirm appointments between our sales managers and interested potential customers.

• Manage and update the appointment database, ensuring accuracy and efficiency of the information.

• Provide high-quality customer service by phone and email, ensuring a positive customer experience.

• Contribute to the smooth organization of appointments to optimize the sales team’s work.

Profile: 

What We Are Looking For:

• Fluency in Italian, both written and spoken

• Fluency in English, as it is our working language.

• Good computer literacy.

• Previous experience in telephone customer service is an advantage but not required.

• A strong desire to learn and actively contribute to a dynamic team.

• A team-oriented mindset and a positive attitude, with a strong desire to be part of a growing adventure.

• Availability to work on Saturdays (on a rotating basis).

What We Offer:

• Direct hiring with a permanent contract.

• Competitive salary + performance bonuses.

• Paid training to help you succeed in your role.

• Professional development and career growth opportunities.

• The opportunity to share your ideas and be part of a success story.

• A positive work environment and additional benefits.