Secteur: communication / publicité / média
Taille: Plus de 500 employés
National Pen is part of the Cimpress Group and specializes in marketing promotional products for small and medium businesses. We provide professionals and individuals all kinds of personalized advertising objects to enable them to develop their image and their activity. Our business is generated by the combination of online marketing, mailing and telemarketing, and most of our customers' orders are produced in our production facility in Ireland. We marketed our products in more than 22 countries in Europe.
Description de l'annonce:
Location: Tunis, Tunisia
Overview of Role:
If you are results-oriented with experience driving your team to excellence and seeking the next exciting opportunity in your career, this could be the perfect role for you!
You will provide effective guidance, training and direction to our well established sales and customer service teams in order to attain annual goals, expand the customer base, and ensure utmost customer service.
As part of the Contact Centre Management team you will work with your senior team on action plans, tracking performance, dashboards, metrics, and promoting a positive environment.
The ideal candidate must be results oriented and have experience working in a sales environments driving consistent revenue growth while providing outstanding customer service. This role requires you to be motivated, focused, and continually striving to grow the business.
Required skills and experience;
About National Pen
National Pen’s personalized promotional products are created for and inspired by small businesses. With more than 50 years of experience and serving 23 countries worldwide, National Pen provides personalized marketing solutions that help businesses connect with their customers through a personal brand experience. National Pen offers a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories, and operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.
National Pen is a Cimpress brand (Nasdaq: CMPR).