Détails de l'annonce
Référence:
138546
Publiée le:
21 juillet 2021
Type de poste:
CDI
Lieu de travail:
Tunis, Tunisie
Expérience:
Entre 2 et 5 ans
Étude:
Bac + 4
Disponibilité:
Plein temps
Langues:
Anglais
Entreprise:
BINITNS
Secteur: consulting / étude / stratégie
Taille: Moins de 20 employés

Binit Nearshore Services est une société de Conseil et de Services dans le domaine de l’IT et du BPO métiers . Anciennement MISC fondée en 2008, société de conseil dans le domaine du Supply Chain et de l’IT, l’activité de l’entreprise est étendue en 2020 et MISC est devenue BinitNS.

Nous conseillons nos clients Européens sur leur stratégie dans nos domaines d’expertise en intervenant pour leur compte en Europe sur place ou à distance. Quand ils le souhaitent, nous les accompagnons dans l’installation d’équipes de proximité (Nearshore) en Tunisie.

Description de l'annonce:

Binit Nearshore Services (BinitNS) is a Consulting and Services corporation operating in the ITO and BPO areas. We advise and help our clients wishing to set an extension of their own European teams with teams in Tunisia.

One of our clients is an online billing and payment services provider based in the Netherlands. The company offers services such as e-wallets, a great range of back-office activities with a large number of international payment methods and a completely digitized invoicing system. 

We are looking to hire for this client a team of back office agents (1 team leader and 6 agents).

As a Team Leader,

Your Mission consists on:

  • Setting up and managing a team of back office agents
  • Ensuring the quality of the deliverables and the respect of the deadlines
  • Collaborating with the customer service team and the compliance team in the Netheralnds.

Your qualifications:

  • Master in management, Finance or marketing with more than 3 years of experience
  • Significant prior experience of team line in back office tasks 
  • Rigour and high set of quality standards are your assets
  • Excellent visual, written and verbal communication skills in english

Good working conditions and package

Starting Date: As soon as possible

Please send your CV with the following reference: TL-Buc