Secteur: tourisme / hôtellerie / restauration / loisirs
Taille: Moins de 20 employés
Description de l'annonce:
Our company is managing guest houses and apartments in Tunis we are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel.
job tasks are:
- Ensuring and providing flawless, upscale, professional and high class guest service experiences
- Analyzing customer feedback and providing strategic direction to continuously improve overall rating
- Responding to guests needs and anticipating their unstated ones