Détails de l'annonce
Publiée le:
14 mars 2019
Type de poste:
Lieu de travail:
Tunis, Tunisie
Entre 1 et 2 ans
Bac + 5
Plein temps
Arabe , Français , Anglais
Locale, International
Secteur: recrutement / ressources humaines
Taille: Entre 20 et 100 employés

Acteur global en ressources humaines: recrutement, intérim, formation et conseil RH.

Description de l'annonce:


Support ASR to fulfil the responsibility for the execution of all aspects of pharmacovigilance Individual Case Safety Reporting (ICSR) 


Adverse Event Reporting:

1.  Follow local processes, procedures and systems that are in place for recording, processing, conducting follow up and translating adverse events and other safety information reportable to PPS from spontaneous and solicited sources, including Organised Data Collection and SAEs from clinical studies.

2.  Managing, triaging and prioritising all information received into the Inbox as required

3.  Reviewing ICSR data for completeness and identifying any additional information required

4.  Enter data accurately into electronic dataset as per local and global procedures

5.  Perform QC of ISCRs

6.  Managing assigned reconciliation procedures with other departments or companies to monitor and ensure that all adverse event reports have been received and appropriately processed

7.  Requesting additional follow up information from multiple sources

8.  Monitoring and assessment of reportability of individual Case Safety Reports

9.  Ensures that patient confidentiality and privacy in accordance with local applicable laws and regulations are adhered to and if necessary, performed by redaction of patient information from Adverse Event Forms, medical records i.e., discharge summaries, physician notes, laboratory data information, etc. before information is transmitted to PPS.

Product Complaints:

1.  Ensures product complaints are reviewed for adverse events, and forwards any AEs identified to PPS.

2.  Completes reconciliation between Quality Assurance (QA) and PV at the Affiliate, ensuring that all ICSRs have been identified.

Standard Operating Procedures:

1.  Proficiency in Global and local SOPs

2.  Review and provide input into local SOPs as required

3.  Pro-actively identify process areas requiring improvements

Safety Data Exchange Agreements (SDEA) and other PV Agreements:

1.  Process ICSRs in compliance with local agreements, including reconciliation between partner companies.

2.  Supports ASR in managing tasks related to PV Agreements updates when required.


1.  To identify and escalate compliance issues in a timely way to line manager.


·  Affiliate medical, regulatory affairs, quality assurance and customer service personnel.

·  Affiliate Marketing, Sales and Operations personnel as required to ensure that all employees understand their responsibilities for reporting of any suspected adverse event.

·  National Regulatory Authority as required

·  Global Pharmacovigilance including headquarters staff and Regional Affiliate Vigilance Excellence (AVE) Director.

·  Healthcare Practitioners, consumers and patients.


·  This position reports into the Affiliate Safety Representative Near East North West Africa.


·  This function based in Tunisia.


·  Pharmacy or life-sciences degree (or equivalent).

·  Experience working in the pharmaceutical industry in a drug safety role is preferred but not mandatory.

·  Demonstrated attention to detail.

·  Excellent written and spoken communication and presentation skills.

·  Fluency in written and oral English is highly desirable in order to facilitate communications with Pharmacovigilance and Patient Safety, Regional Medical and other headquarters functions.

·  High customer orientation

·  Ability to prioritise and work to strict timelines on a daily basis

·  Good knowledge of relevant Pharmacovigilance legislation and best practices

·  Good understanding of medical concepts

·  Excellent verbal and written communication with internal and external customers

·  Ability to work effectively as a member of the Pharmacovigilance team and broader Medical Department

Critical Success Factors:

·  Builds and maintains strong relationships with non PV-affiliate colleagues (e.g. Medical Information, Regulatory Affairs / Commercial)

·  Learns fast, grasps the “essence” and can change course quickly where indicated

·  Focused on compliance; identifies, manages and escalates issues in a timely manner