Détails de l'annonce
Publiée le:
6 mai 2022
Lieu de travail:
Sousse, Tunisie
Entre 1 et 2 ans
Bac + 3
Rémunération proposée:
1350 - 1500 DT / Mois
Plein temps
anonymous logo
Entreprise Anonyme
Secteur: commerce / vente / distribution
Taille: Entre 20 et 100 employés
Description de l'annonce:

Transsion holdings' branch in Tunisia is looking for 01 Customer service supervisor in Sousse to work in the smartphone industry (after-sales services).

Main Responsibilities :

  • Following the company strategy to find the dealers to open the service center in appointed cities
  • Following the company strategy to find the dealers to open the collection point in appointed cities
  • KPI management by region which includes : TAT\Satisfaction\RR\RWR
  • Following the branch image improvement and rectifying and reforming following HQ requests
  • Reporting:preparing daily and weekly report for line managers upon request
  • Spareparts sales and accessories sales to reach the targets set by the company

Basic Requirements:

  • Bachelor’s degree in IT, trade, telecommunication or related field of studies
  • 3- 4 years of relevant experience in a similar position or in mobile and smartphone fields
  • Excellent verbal and written communication skills in English.
  • Advanced knowledge on MS Office Programs and other softwares (IT drive)
  • Strong communication and analytical skills with professional attitude
  • Young (maximum 35 years of age) and highly motivated to integrate a young and dynamic team.

Work conditions:

  • Workplace : Sousse
  • Working hours : 48h/week
  • Gross Salary : 1800 TND - 2050 TND

About the company:

Carlcare service is the Tunisian branch of The group Transsion holdings (Known for TECNO, INFINIX and ITEL brands of smartphone), it operates all over Africa, Middle East and Asia.