Sales agent duty free ( Tunis / Enfidha) , CRIT - Emploi Tunisie

· Maintain proper display of products on the merchandising units based on latest planograms set .

· Inform about any specific change in the shop including, for example: RSP, Product launches, Merchandising unit installation, space changes.

· Inform responsible when maintenance is required for any merchandising units.

· Ensure visuals in light boxes are the most updated and POSM are in good condition and working properly.
Ensure correct price tags on products

Product Availability:

· Ensure product availability by replenishing any products with low inventory

· Prevent, avoid and report OOS situations
Make every effort to solve OOS situations when it happens and seek for contact’s support if required.

Product Freshness:

Ensure freshness of stocks by performing stock rotation (FIFO) regularly.

Cleanliness:

Ensure products and merchanting units are clean (cartons, vitrines, visuals, light boxes, shelves, etc.)

Consumer Interaction:

· Advise adult consumers on tobacco products and RRP by providing factual information about products, both brands and product knowledge.

· Inform adult consumers and clarify about: DF allowances for tobacco products, RSP of products, DF savings vs domestic market retail price, price promotions.

· Approach adult consumers in a responsible way to drive conversion and maximize basket

· Wear provided uniforms during promotion / activation for good brand presentation and recall.
Responsible of achieving sales targets set with agencies

In-Store Intelligence:

· Conduct monthly retail audit with use of the device(s) including: the face counting and price capture of all tobacco brands within the store, photo storage of the tobacco section in the software installed on the device and submit the report .

Conduct other specific trade marketing activities that may be requested on a ad hoc basis including for example: merchandising surveys, daily contact surveys, consumers feedback surveys during activations, LEP, new product launches.

Reporting:

Prepare and submit reports according to frequency set and format requested : Status report (OOS, new product launches, units’ installations, space, etc).

Other Activities :

· Observe DF Operator’s policies and procedures for the activities in the shop (House rules, local policies and procedures, shift).

· Attend and participate to meetings with shop managers or other operators' staff (sales, marketing)

· Support and assist promoters during in-store promotions and activations

Education

Bachelor Degree

Work Experience

Experience in a sales & customer interaction position in the Duty Free environment

Languages

Arabic, French, English (Mandatory)

Computer Skills

Ms Office, Ipad usage

Key Competencies

Description

Selling Skills

To be able to represent the brands, driving volume at every opportunity

Organizational Skills

Well organized in tasks and daily work

Communication Skills

Solid ability to communicate across all functions

Interpersonal Skills

Team player, Positive attitude, Ability to work under pressure

Working Days: (6 days per week)
8 hours/ day

Morning Shift (06:00–14:00)

Afternoon Shift (14:00 –22:00)
Night Shift (22:00 –06:00)

Imprimer

Education	Bachelor Degree
Work Experience	Experience in a sales & customer interaction position in the Duty Free environment
Languages	Arabic, French, English (Mandatory)
Computer Skills	Ms Office, Ipad usage

Key Competencies	Description
Selling Skills	To be able to represent the brands, driving volume at every opportunity
Organizational Skills	Well organized in tasks and daily work
Communication Skills	Solid ability to communicate across all functions
Interpersonal Skills	Team player, Positive attitude, Ability to work under pressure