Entreprise:
Description de l'annonce:
We are looking for a customer technical engineer for a a multinational company ( Turbine à gaz ) The recruited Engineer to be located at Egypt office for 1 year . 1. General: |
· Customer Support Engineering team supports the operation and maintenance of OEM Gas Turbines, Steam Turbines, Generators, Control Systems, and Auxiliary Systems. The team is dedicated for engineering support during scheduled/forced outage, during operation as well as for new business development or existing business expansion while working closely with programme management, commercial and tendering team. The team is also engaged with customers to ensure reliability, availability and safety of the operating assets. · Customer Support Engineer is responsible for problem resolution for our internal and external customers related to gas turbines, steam turbines, generators and relevant auxiliaries. · Being part of multi-disciplinary engineering team, it will be expected to have flexibility to learn gas turbine, steam turbine, and generator operational and maintenance aspects in addition to primary job responsibilities. · The engineer is also responsible for assisting engineering management and engineering team members for various customer support engineering activities. · Travelling to sites and customer premises is also expected from time to time around the globe. |
2. Details: |
· To participate at the identification and resolution of Technical Non Conformity Reports (NCRs) and Request for Actions documents (RFAs). |
3. Other Duties and Responsibilities: |
· Participate in proactive team efforts to achieve departmental and company goals.
· To know and implement the quality policy of MPW-EMEA. · Comply with all safety policies, practices and procedures at all times. · Protect confidential information by not communicating, disclosing to, or using for benefit of third parties. |
4. Person Specification: |
① Bachelor’s Degree in Mechanical is preferred with exposure in any areas of Gas Turbine design, operation, repair, service, installation or commissioning. ② Ideally 2-4 years of working experience in the power industry or with heavy duty equipment. ③ Experience in developing and writing specifications and/or proposals. ④ Effective customer service skills and strong organizational skills. ⑤ Strong analytical and problem solving ability and adept at communicating with all levels of the organization. ⑥ Proficient technical report writing and communication skills. ⑦ Ability to work in a multidisciplinary team having people with different cultures and nationalities. ⑧ Good knowledge of MS Office suite, including Word, Excel, PowerPoint, simulation software. ⑨
Fluency in
business English and French, knowledge of Japanese would be an advantage but
not essential. |