Entreprise:
MSH TUNISIA
Secteur: banque / finance / assurances
Taille: Entre 20 et 100 employés
Secteur: banque / finance / assurances
Taille: Entre 20 et 100 employés
MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions with offices located in strategic places around the world including Calgary, Paris, Shanghai and Dubai. We are a subsidiary of SIACI SAINT HONORE.
SIACI SAINT HONORE is one of the European leading providers of brokerage and consulting services in the insurance market. SIACI SAINT HONORE designs and develops customized solutions for its corporate clients.
We are focused on providing high quality services that meet the needs of our large and diverse global client base. We recognize the importance of our human resources to achieve these goals.Description de l'annonce:
Responsibilities:
- Process pre-certification requests and handle pre-approval from both healthcare providers and clients.
- Ensure the best customer service to providers, insured, coordinators, brokers.
- Analyze, suggest and recommend improvements in the work area.
- Handle queries related to policy benefits, claim status, network.
Requirements:
1- Degree in any related field
2- Previous experience in customer service or insurance industry mainly TPA is preferred but not an obligation.
3- Good communication skills in French, English and Spanish.
4- Flexibility to work at night shift, during weekends and public holidays
