Détails de l'annonce
Référence:
136104
Publiée le:
10 juin 2021
Lieu de travail:
Ariana, Tunisie
Expérience:
Entre 1 et 2 ans
Étude:
Bac + 3
Disponibilité:
Plein temps
Langues:
Français , Anglais
Entreprise:
MANPOWER PROFESSIONAL
Secteur: recrutement / ressources humaines
Taille: Entre 100 et 200 employés
Description de l'annonce:

You will use your technical expertise to provide solutions to complex support issues in their specific knowledge areas. You will be engaged when a relevant elevation trigger, documented in the Elevation Process, has been met (eg a complex case not solvable by the Contact Centre, two failed on-site visits, customer/Partner request ). Also, you will manage GBU elevation process for technical issues, focusing on rapid turn-around-time.

A First Level University degree or equivalent working experience with1-3 years’ experience in relevant technologies and customer environments.