Détails de l'annonce
Référence:
128546
Publiée le:
11 janvier 2021
Type de poste:
CDD, ,, SIVP
Lieu de travail:
Tunis, Tunisie
Expérience:
Moins d'un an
Étude:
Bac + 4
Rémunération proposée:
1000 - 1500 DT / Mois
Disponibilité:
Plein temps
Langues:
Anglais , Italien
Mobilité:
Locale, International
Entreprise:
CARTHAGO LAB
Secteur: call center / télévente
Taille: Entre 20 et 100 employés
Description de l'annonce:

 

In order to strengthen our Help-Desk team, we are looking for a technical support specialist.

The job requires a good level of English (writing and speaking).

The project we are working on is a 24/7 project, candidates must be flexible and available to adapt to turning shifts (morning-afternoon-night).

We are seeking candidates with excellent interpersonal skills, willing to learn, improve themselves, and work both as a part of the team and as an individual.

BENEFITS

  • A competitive salary.
  • An including atmosphere that will let you grow both on the professional and human side.
  • Ongoing training and learning opportunities.
  • Internal break/lunch areas are available for the team.

REQUIREMENTS & SKILLS

  • Knowledge of database management, API and Back-end operations
  • Basic knowledge of email activities
  • The ability to troubleshoot and manage simple software
  • A technical and logical thought process
  • A problem-solving attitude

PREFERRED QUALIFICATIONS

  • Mongodb/Robot 3T scripting
  • Postman/Open API (REST)
  • GraphQl
  • CRM (e.g. Servicenow) & ticketing system
  • Customer service experience
  • JavaScript, HTML5, CSS3, Angular, React, Bootstrap and Node.js
  • Swift, C, C++ and iOS environment