Détails de l'annonce
Référence:
125498
Publiée le:
21 novembre 2020
Type de poste:
CDI
Lieu de travail:
Tunis, Tunisie
Expérience:
Entre 2 et 5 ans
Étude:
Bac + 5
Disponibilité:
Plein temps
Langues:
Français , Anglais
Entreprise:
HR HOUSE INTERNATIONAL
Secteur: recrutement / ressources humaines
Taille: Moins de 20 employés
Description de l'annonce:

HR House International is recruiting for one of her client an international Customer Care Management Company:

Customer Care Consultant Multilanguage (H/F)

Missions:

-  Provide everyday client support by responding to inquiries by phone and/or digital channels in English and French/Arabic languages

-  Manage and resolve customer complaints

-  Maintain and improve performance by adhering to standards and guidelines

-  Renovate job knowledge by studying new service descriptions; participate in educational opportunities

Profile:

-  You have a degree in Management or equivalent diploma

-  You are fluent in English and French/Arabic (written and spoken)

Skills:

-  Good organizational and time management skills

-  Positive attitude and good communication skills

-  Team spirit and problem solver