Description de l'annonce:

HR House International is recruiting for one of her client an international Customer Care Management Company:

Customer Care Consultant Multilanguage (H/F)

Missions:

-  Provide everyday client support by responding to inquiries by phone and/or digital channels in English and French/Arabic languages

-  Manage and resolve customer complaints

-  Maintain and improve performance by adhering to standards and guidelines

-  Renovate job knowledge by studying new service descriptions; participate in educational opportunities

Profile:

-  You have a degree in Management or equivalent diploma

-  You are fluent in English and French/Arabic (written and spoken)

Skills:

-  Good organizational and time management skills

-  Positive attitude and good communication skills

-  Team spirit and problem solver