Détails de l'annonce
Publiée le:
27 septembre 2020
Lieu de travail:
Tunis, Tunisie
Entre 5 et 10 ans
Bac + 5
Plein temps
Arabe , Français , Anglais
Secteur: recrutement / ressources humaines
Taille: Moins de 20 employés
Description de l'annonce:


We hiring for a multinational a training manager :

Position Summary 


  • Define & manage the training methods and resources according the Group Training Strategy & BAM objectives. Training resources included human capitals (external/internal trainers, Students…) and material assets (training courses, machines, building of training center…). 
  • Support trainers for training documents management.
  • Take the lead on all the training related subjects for BAM, including training budget management and locale strategy (Business Plans…), hiring process for the students, selection of the trainers. 
  • Support, follow and monitor the training roadmaps for all BAM FST & TSS.
  • Manage the NPS KPI for training touch point (Analysis and answer). 
  • Act as trainer for our trainees for specific topics (depending on the candidate skills).  


Main Responsibilities 


  • Following strictly the group recommendations and with support & validation of BSF training managers :  
    • Apply and adapt Bobst training methodologies for our internal students and possible customers (FST / Operators…) 
    • Propose local adaptations of the group training system in order to increase competencies of our FSTs. 
    • Create and follow dashboards to track competencies evolutions of our teams (FST/TSS).  
    • Participate with BSF/BCC tech experts to the creation of the training contents (write contents, aggregate existing information, support “training of the trainers”, store and organize the training assets…) 



  • Work as project management : objectives, time frame & “budget”.
  • Take the lead on the training part of the machines contracts : organize with sales department and customer the training needs and exchange with Services team for the scheduling of the training. Manage the training appraisal after machine installation. 
  • With the help of the training managers of the PL, define training catalogue according to internal (Managers, HR…) and external (customers) needs. 
  • Safety should be a priority of this function : on trainings and for the people.  
  • Go on customers site when needed (follow/support training activity…).
  • Audit training methodology and tools used. 
  • Manage the training center budget : CAPEX, OPEX and HR resources. 
  • Manage peoples: 
    • Hierarchically for the Training Coordinator Agent 
    • Transversally for the trainers, students… 


 Team Work  :


  •  Maintain a professional and courteous manner at all times when communicating with internal and external customers, suppliers and other Bobst entities 
  •  Expresses clearly and effectively orally and in writing 
  • Forms and maintains good working relationships with colleagues, encouraging and supporting others 
  • Shows collective responsibility • Displays a helpful and approachable manner • Supports other team members with daily activities 
  • Contributes to maintenance and development of departmental moral • Contributes and shares information to maximise team performance 


 Personal Effectiveness  


  • Manages own time effectively and ensure that priorities are met 
  • Displays flexibility • Learns from experience 
  • Displays integrity 
  • Manages personal workload in an effective and productive way 
  • Takes opportunities to increase own areas of competence 
  • Uses own initiative 
  • Positively influences people and situations 


 Health and Safety (mandatory) 


  •  Works in a safe manner, so as not to endanger the health and safety of themselves and others around them. 
  • Works consistently to the Health & Safety Standards set down by the company 
  • Attend regular Health and Safety meetings, taking and distributing minutes and agenda 


 Critical Skills and Personal Attributes 

 Functional skills: 


  • Understanding of technical, mechanical and electrical engineering, processes and functions; 
  • Ability to priorities effectively 
  • Skilled in building meaningful relationships with other Departments; 
  • Efficiency in responding to internal and external customer requests, ensuring high levels of communication at all stages 


Personal skills: 


  • Pedagogue and Patient. 
  • Ability to switch easily from intellectual tasks (budgets, admin…) to manual actions (help to show courses on machines…) 
  • Strong communication and interpersonal skills 
  • Proactive work style, highly reliable and accountable 
  • Ability to multi-task in a dynamic environment 
  • Team builder and player, acting with transparency and openness; 


 Education and Experience: 


  • Good knowledge of engineering, customer service and training; 
  • Degree in engineering or similar;  
  • Field Services experience is a plus; 
  • Good knowledge of Arabic, French and English.