Office Administrator

Transcom is a global community of customer experience experts – nimble, driven, and committed to the brands we serve. Join us as an Office Administrator, where you will be responsible for ensuring the smooth day-to-day operations of the office. Ready to make an impact? Apply now and let’s start something brilliant!

Join Transcom as an Office Administrator !

Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will:

• Manage Day-to-Day Operations: Ensure a smooth, organized, and compliant workplace environment by supporting administrative functions, controlling budgets, and coordinating internal processes.

• Procurement and Supplier Management: Act as the organization’s designated buyer; source, evaluate, and negotiate with suppliers to secure competitive offers and identify savings opportunities.

• Facility and Safety Coordination: Coordinate site protection and safety requirements in line with legal prescriptions and manage site access control systems, including security badges and access rights.

• Administrative Excellence: Assist with invoice tracking, expense reporting, and billing processes in coordination with Finance, while managing centralized records of all contracts.

• Event and Onboarding Support: Support onboarding/offboarding processes and assist in organizing trainings, meetings, and internal events such as team breakfasts or lunches.

• Reception and Communication: Manage the reception area, handle the switchboard, coordinate courier services, and oversee the distribution of internal and external correspondence.

What’s in it for you!

• International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one.

• Continuous development through our internal learning platforms and external training.

• Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.

• Modern and comfortable office and relaxing spaces to take a break.

• Flexible work schedule and life-work balance.

To be successful in this role :

• Language Proficiency: Proficiency in English at a B2 level and Mother Tongue level (C2) in the local language.

• Minimum Studies: Diploma or advanced vocational training in Secretarial or Reception Skills.

• Specific Training: Training and/or work experience in Administrative/Office Management or General Services.

• Previous Experience: Minimum of one year's experience as a receptionist for a multi-center company or similar role; experience in the Contact Centre sector is an asset.

• IT Skills: Intermediate level in Office package (Word/Excel/PowerPoint) and Google Apps.

• Core Competencies: Strong communication, planning and organizational capacity, focus on quality, and analytical thinking.

• Positive Attitude: A service-oriented vocation with the ability to remain motivated and positive under pressure.

Life at Transcom

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together