Détails de l'annonce
Publiée le:
9 juin 2021
Type de poste:
Lieu de travail:
Cite El Khadra, Tunis, Tunisie
Entre 1 et 2 ans
Plein temps
Français , Anglais
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Secteur: recrutement / ressources humaines
Taille: Entre 200 et 500 employés
Description de l'annonce:

We are looking for a Case Specialist ensure the optimized management of vigilance cases, using their scientific knowledge to enable a detailed analysis of the various files.

  • Entering cases of vigilance in ad hoc databases or on formats defined with the customer
  • Investigation of cases of vigilance by telephone/mail
  • Pre-analysis of complex cases before entry
  • Medical evaluation of records on:
  • coding (according to applicable dictionary)
  • the causal relationship between the effects and the taking of suspect products (according to applicable method)
  • the expected/listed nature of events/effects/incidents
  • the severity of the events/effects/incidents and the case
  • Identifying the requirements in terms of submissions for each case
  • Validation of certain documents produced by data managers / medical information assistants / documentalists: letters, phone call cards...
  • Identifying the requirements in terms of the preparation of ICSR/MLM filters
  • Medical information: in support of the medical information division
  • Taking phone calls reporting alertness notifications
  • Return of ad hoc managed calls
  • Checking the lack of vigilance among lists of medical information questions and quality claims
  • Preferred interlocutor of certain customers (with the support of a confirmed or the pole manager)
  • Writing/putting quality provisions in place
  • Related to its activities
  • Related to customers for whom certain activities are carried out in the Bplants Unit
  • Case Management
Doctor or pharmacist by training


1-3 years of experience In a similar position


  • Knowledge of current regulations
  • Rigor, analysis and method
  • Knowledge of computer software used, MedDRA
  • Fluent in English and other languages would be a plus
  • Organization and initiative