Incident Management Subject Matter Expert H/F
Détails de l'annonce
Référence
114802
Date de publication
12 avril 2020
Type de contrat
CDILieu de travail
Ariana, Tunisie
Expérience requise
Entre 1 et 2 ans
Niveau d'études
Bac + 3
Disponibilité
Plein temps
Langues
Français Anglais
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Description de l'annonce
You have the ability to plan, prioritize and manage execution with a high level of reactivity & autonomy. You are familiar with end-to-end delivery motions & associated processes, and expertise in Services, Customer Support or similar operations environment, and associated systems. You have an excellent verbal and written communication skills, including negotiation and influencing skills up to and including Director level.
You have an experience working on IT systems - SNOW, MS Dynamics, SAP, Salesforce, RPA Solutions, and similar. You have an excellent facilitation skills and perfect fluency in English, rigorous, analytical, structured, organized.
