Entreprise:
Description de l'annonce:
Communication and Soft Skills Coach The Communication and Soft Skills Coach is responsible of coaching the agents and developing their communication styles and customer service skills (include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control) and accountable of overall development and delivery of various capability development programs in the Operations, primarily focusing on verbal and written communication skills mainly in French and English. Responsibilities:
Education and Experience Required:
Knowledge and Skills:
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