Détails de l'annonce
Référence:
113427
Publiée le:
24 février 2020
Type de poste:
CDD, ,, Stage
Lieu de travail:
Ariana, Tunisie
Expérience:
Moins d'un an
Étude:
Bac + 3
Disponibilité:
Plein temps
Langues:
Anglais
Entreprise:
CARTHAGO LAB
Secteur: call center / télévente
Taille: Entre 20 et 100 employés
Description de l'annonce:

 

In order to strengthen our helpdesk team, we are looking for a technical support specialist.

The job requires a good level of English (writing and speaking).

The project we are working on is a 24/7 project, candidates must be flexible and availabile to adapt to turning shifts (morning-afternoon-night).

We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.

REQUIREMENTS & SKILLS

·  Knowledge of database management, API and Back-end operations

·  Basic knowledge of email activities

·  The ability to troubleshoot and manage simple software

·  A technical and logical thought process

·  A problem-solving attitude

 

PREFERRED QUALIFICATIONS

·  Mongodb/Robot 3T scripting

·  Postman/Open API (REST)

·  GraphQl

·  CRM (e.g. Servicenow) & ticketing system

·  Customer service experience

·  JavaScript, HTML5, CSS3, Angular, React, Bootstrap and Node.js

·  Swift, C, C++ and iOS environment 

BENEFITS

·  A competitive salary.

·  An including atmosphere that will let you grow both on the professional and human side.

·  Transports will be managed and guaranteed by the company during late evening and night shifts.

·  Ongoing training and learning opportunities.

·  Internal break/lunch areas available for the team.

If you think you are the right profile, send to us immediately your updated CV