Technical Support - Italian Speaker

We are recruiting on behalf of our client, who operates in the exciting and growing renewable energy market and has set itself the goal of offering the best technical support for renewable energy systems (e.g., PV inverters, home batteries).

Tasks:

- Technical service for customers (by phone/email)

- Analysis and identification of error patterns

- Technically competent support for commissioning and ongoing operation of the PV components (e.g., PV inverters, home storage system)

- Tracking / Documentation in a ticket system

- ordering spare parts, if necessary

Profile:

- Previous experience in customer service or in the electrotechnical area is valued

- A general understanding of electrotechnical topics (e.g voltage, current)

- Good communication skills, positive attitude, team spirit, and quality awareness

- Very good knowledge of Italian (the language must be understood safely, even with technical topics)

- Good knowledge of English (or other languages) is an advantage

- Working model: Hybrid working

- Full time job

Perspective:

- Interesting tasks in a committed team and a company that is constantly developing with the young and growing market of renewable energies