Strategic Account Manager

Your mission :

As a Strategic Account Manager, you will play a key role in developing the food business with the most prestigious international chains in Tunisia.

Be a Part Of a Team Where You Will

• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.

• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. 

• Track and report performance metrics.

• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties.

• Get feedback from our partners and translate it into product, marketing and operations improvement.

• Own partner’s assortment → category management.

• Prepare reports and dashboards to present to partners and use as a source of operational improvements.

• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Qualifications

You Have

• Minimum 6 years of experience in Account Management and/or Business Consultant ( previous experience with big and XL accounts are a plus)

• Analytical mindset

• Problem solver, look for the root-cause of the problem and go for it till make things happen.

• Perfect written and spoken communication french and english.

• Customer obsession

• Proactive, organized, and obsessed with details

• An empathetic, inclusive and curious attitude