Responsable d'Agence - Sousse

Bank ABC is reinforcing its Retail & Digital Banking Department with the recruitment of a Branch Manager for its branch in Sousse. 

As a Branch Manager you will ensure the responsibility of the development of the business assets of the branch and the team management with a constant concern for quality, efficiency, profitability and risk management.

1. Principal Responsibilities, Accountabilities and Deliverables of Role:

1.1 Management Missions:

• Establish a diagnosis of the branch and provide annual sales action plan to the Head of Retail Network.
• Negotiate and assign the business individual objectives to sales team.
• Ensure a weekly coaching to the team and analyze variances in relation to the achievement of business objectives and implement corrective actions.
• Ensure the organization and consistency of portfolios between them & the Relationship Manager.
• Ensure periodic evaluation of their team. 

1.2 Business Missions:

• Ensure the achievement of the business objectives of the branch
• Manage a portfolio of SMEs, professionals, and worthy customers.
• Enhance and develop equipment to the customers in banking products and services.
• Perform regularly visits to customers, through exploration to develop commercial property.
• Provide customers with quality services and follow with thorough answers to their claims.
• Develop international business transactions and signature commitments.

1.3 Risk Missions:

• Comply with the rules for granting loans before any transmission of files for the approval of the credit department.
• Follow branch’s outstanding payment and ensure the recovery of NPLs in the soft phase of collection in a working relationship with the recovery unit.
• Ensure the strict implementation of internal procedures of the Bank and ensure a periodic inspection of 1st level on the sensitive procedures and accounts.

1.4 Administrative Missions:

• Ensure obtaining and preservation of all documents related to the opening of customer accounts and sale of products and services.
• Ensure validation of term deposit transactions.
• Ensure updating and ranking of documents related to clients.
• Ensure the reliability of entered data and its update in the CBS and in the other applications, related to clients.
• Ensure daily control of the accounting day and its sending to the internal control.
• Enhance our bank ABC notoriety.

2. Job Requirements:
2.1 Education:

• Bac +3 and more.
• Any additional certification is a plus.

2.2 Knowledge:

• Perfect knowledge of bank’s products and services
• Perfect mastery of business techniques

2.3 Experience:

• Minimum 5 years of business activity in a Bank

2.4 Personal Attributes:

• Management.
• Organization.
• Communication.
• Business & Risk sense

Bank ABC is an equal opportunity employer.