Quality Supervisor

Zoppas Industries Heating Element Technologies (ZIHET) based in Italy in Vittorio Veneto with a global presence boasting over 8000 employees and 15 production sites across Europe, Africa, America, and Asia, ZIHET plays a pivotal role in various application areas that permeate daily life. These applications span from coffee machines and electric cars to satellites, forming an integral part of both household and industrial settings.
ZIHET is acknowledged by its clientele as a strategic partner in developing optimized heating solutions. This recognition stems from the company’s robust technical expertise, cultivated through experience across multiple sectors, and a comprehensive technology portfolio.

Quality Supervisor

Location: Z.I. El Fejja – 5012 Sahline, Monastir – Tunisia

Department: Quality
Reports to: Quality Process Team Leader 

Purpose of the Role

To oversee and coordinate quality control activities on the production floor, ensuring products meet internal standards, customer requirements, and regulatory compliance, while coaching and guiding the quality team to maintain high performance and continuous improvement.

Key Responsibilities

2. Supervise Quality Agents and oversee Quality Gate / Quality Wall activities to ensure effective inspection and control

3. Ensure correct application of Control Plans, inspection methods, and quality standards on the production floor

4. Verify the proper use, calibration, and condition of gauges and inspection tools

5. Monitor discipline, presence, and performance of quality resources, providing guidance and coaching as needed

6. Detect deviations in quality processes and take immediate corrective action

7. Ensure rapid escalation of quality issues according to defined rules and procedures

8. Communicate clearly and proactively with Production Supervisors and the Quality Process Engineer

9. Contribute to the reduction of scrap, rework, and sorting caused by shift-related issues

10. Identify recurring problems and escalate them for root cause analysis and corrective actions

11. Enforce adherence to procedures, standards, and quality rules

12. Maintain complete and accurate traceability and documentation of quality activities

Required Skills & Competencies:

• Engineering degree (Mechanical, Industrial, Manufacturing, or related field)

• 2–4 years of experience in manufacturing quality roles (Inspector, Technician)

• Experience working in shifts (day/night/rotation) in high-volume or repetitive production environments

• Hands-on experience with direct shop-floor inspection, containment, and non-conformity management

• Ability to read and interpret technical drawings and specifications

• Proficient in the use of gauges and inspection equipment

• Strong team leadership skills with authority to guide and supervise quality staff on the shop floor

• Clear and effective communication with Production Supervisors and team members

• Ability to enforce procedures and quality rules under pressure

• Quick and confident decision-making in abnormal or non-conforming situations

What we offer:

• Contract: Full-time permanent contract.
• Hours: Monday to Friday (40 hours/week).
• Remuneration: Competitive monthly salary + performance-based bonus system.
• Benefits: Meal vouchers, free transport, medical coverage, modern and innovation-oriented working environment.
• Development: Annual training programmes, Real career development opportunities within a structured international group.

Apply now!

If you are a passionate Quality and want to take on new challenges in an international manufacturing environment, we would love to hear from you.

Apply by submitting your CV and cover letter via the platform. We carefully review every application, but only shortlisted candidates will be contacted.