Quality Process Engineer

Zoppas Industries Heating Element Technologies (ZIHET) based in Italy in Vittorio Veneto with a global presence boasting over 8000 employees and 15 production sites across Europe, Africa, America, and Asia, ZIHET plays a pivotal role in various application areas that permeate daily life. These applications span from coffee machines and electric cars to satellites, forming an integral part of both household and industrial settings.
ZIHET is acknowledged by its clientele as a strategic partner in developing optimized heating solutions. This recognition stems from the company’s robust technical expertise, cultivated through experience across multiple sectors, and a comprehensive technology portfolio.

Quality Process Engineer

Location: Z.I. El Fejja – 5012 Sahline, Monastir – Tunisia

Department: Quality
Reports to: Quality Responsible

Purpose of the Role

Ensure consistent product quality by monitoring, improving, and optimizing processes in compliance with quality standards and customer requirements.

Key Responsibilities

2. Lead and support manufacturing quality activities to ensure process and product compliance.

3. Develop, implement, and maintain robust Control Plans and PFMEA, ensuring updates as needed.

4. Monitor and analyze quality performance, process capability (Cp/Cpk), and non-quality cost trends to drive continuous improvement.

5. Conduct root cause analysis using methodologies such as 5 Why, Ishikawa, and 8D, and implement corrective and preventive actions.

6. Drive mistake-proofing (Poka-Yoke) and preventive controls to reduce internal PPM, recurrence of non-conformities, scrap, rework, and sorting costs.

7. Supervise, coach, and coordinate Quality Supervisors, Inspectors, and Agents.

8. Ensure rapid escalation and proper containment of quality issues to minimize impact on production.

9. Support production teams in stabilizing processes and improving efficiency.

10. Review and interpret technical drawings and specifications to ensure quality requirements are met.

11. Prepare for and actively participate in internal and external audits, quality meetings, and reviews.

12. Communicate effectively in English with internal teams, customers, and auditors.

Required Skills & Competencies:

• Engineer or Master’s degree in Quality, Engineering, Mechanical, Industrial, or Manufacturing Engineering

• 5–7 years of experience in a manufacturing quality role (Quality Engineer, Process Quality Engineer)

• Solid understanding of manufacturing processes and process improvement techniques

• Experience coordinating or managing Quality Agents, Inspectors, or Supervisors

• Strong knowledge of quality tools and methodologies, including:

  • Root Cause Analysis (5 Why, Ishikawa)

  • 8D methodology

  • Statistical Process Control (SPC), Cp/Cpk analysis

  • Measurement System Analysis (MSA) and gauge management

  • Non-conformity management and containment

• Ability to read and interpret technical drawings and specifications

• Previous experience handling audits and quality meetings

• Fluent in English, with strong communication skills

What we offer:

• Contract: Full-time permanent contract.
• Hours: Monday to Friday (40 hours/week).
• Remuneration: Competitive monthly salary + performance-based bonus system.
• Benefits: Meal vouchers, free transport, medical coverage, modern and innovation-oriented working environment.
• Development: Annual training programmes, Real career development opportunities within a structured international group.

Apply now!

If you are a passionate Quality and want to take on new challenges in an international manufacturing environment, we would love to hear from you.

Apply by submitting your CV and cover letter via the platform. We carefully review every application, but only shortlisted candidates will be contacted.