Maintenance Technician

Transcom is a global community of customer experience experts – nimble, driven, and committed to the brands we serve. Join us as a Maintenance Technician, where you will be responsible for maintaining, troubleshooting, and repairing machinery, equipment, and facilities to ensure operational efficiency. Ready to make an impact? Apply now and let’s start something brilliant!

Join Transcom as a Maintenance Technician!

Be on the front line of support for our operations and deliver impactful work on a company level. In this role, you will:

• Support the Operations & Facilities department by diagnosing mechanical, electrical, and operational issues to minimize downtime;

• Manage employee transportation by coordinating with supplier buses and taxis to ensure reliable and timely service;

• Ensure a safe working environment by adhering to all safety protocols and conducting regular inspections on systems like plumbing and electrical;

• Collaborate across departments to schedule maintenance activities with minimal disruption to production;

• Maintain accurate records of all maintenance activities, repairs, and parts inventory.

What's in it for YOU!

• International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;

• Continuous development through our internal learning platforms and external training;

• Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;

• Modern and comfortable office and relaxing spaces to take a break;

• Flexible work schedule;

• Life-work balance.

To be successful in this role, the following is needed:

• B2 written and spoken proficiency in French;

• C2 (Mother Tongue) proficiency in Arabic1;

• Minimum studies: Diploma or advanced technical training or certifications in a relevant field preferred;

• Specific training and/or work experience as a maintenance technician (minimum one year for external selection);

• Experience with employee transportation management and supplier coordination is a plus;

• Strong mechanical and electrical troubleshooting skills;

• Mastery of legislative standards and building regulations;

• Excellent organizational and time management skills;

• Intermediate level proficiency in Office package (Word/Excel/PowerPoint), Google Apps, and E-mail Communication.

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.