Détails de l'annonce
Référence
224939
Date de publication
10 août 2025
Lieu de travail
Ben Arous, Tunisie
Expérience requise
Entre 5 et 10 ans
Niveau d'études
Bac + 5
Salaire proposé
Disponibilité
Plein temps
Langues
Français Anglais
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Description de l'annonce
We are recruiting on behalf of our client, Automotive Components & Cable Harnesses,
LOGICTICS MANAGER
Key Responsibilities
Customer Service Management
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Receive and process customer orders via email, fax, or EDI/customer portals
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Enter and track orders in SAP; issue delivery and invoice documents
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Maintain and update customer files (quotations, purchase orders, etc.)
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Monitor shipments and delivery schedules, ensuring on-time delivery
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Provide direct feedback to customers regarding order status, changes, or issues
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Manage claims, complaints, and identify new business opportunities
Import & Export Logistics
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Ensure timely and complete reception of import documents from purchasing and carriers
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Coordinate with customs brokers to prepare and validate customs declarations
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Plan and oversee export shipments, returnable packaging (spools), and related documentation
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Archive all import/export documentation digitally (Partage) and physically
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Communicate with accounting regarding invoices and customs documentation
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Monitor material delivery to ensure uninterrupted production
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Coordinate SOUMISSION and SN declarations with forwarding agents
Warehouse Management System (WMS) Implementation
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Lead WMS system implementation and provide user training
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Act as the local point of contact for WMS issues and audits
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Support continuous improvement initiatives and ensure compliance with procedures
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Track KPIs and prepare activity reports for upper management
What We’re Looking For
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Strong understanding of industrial logistics and supply chain processes
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Hands-on experience in SAP and advanced Excel
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Excellent communication and negotiation skills
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High sense of organization, autonomy, and stress-resistance
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Proactive, customer-oriented mindset
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Knowledge of customs and international trade regulations is a strong plus
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Experience in the automotive industry is a major advantage