# Operation Manager

- **Entreprise** : [TANIS](https://www.keejob.com/offres-emploi/entreprises/2054/argos/)
- **Lieu** : Ariana Ville, Ariana, Tunisie
- **Type de contrat** : CDI
- **Niveau d'études** : Bac + 4
- **Expérience** : Entre 2 et 5 ans
- **Langues** : Anglais
- **Métiers** : Chef De Plateau - Superviseur, Manager
- **Salaire** : 2000 - 3000 TND Mois
- **Date de publication** : 2024-11-26
- **Date d'expiration** : 2024-12-26
- **Référence Keejob** : 211982
- **Statut** : Offre expirée

## Description

Description
    
    The positioning of the position in the organization
    
    Under the authority of the General Director
    
    Mission and Responsibilities
    
        Responsible for operational management and the achievement of predefined results from a qualitative and quantitative point of view.
    
        Set daily, weekly and monthly goals
    
        Develop goals for daily call center activities
    
        Carry out effective resource planning to maximize resource productivity (human, technological, etc.)
    
        Collect and analyze call center statistics (sales rates, costs, customer service indicators, etc.)
    
        Lead a team - Communicate - Lead a project - Build a dashboard - Work by objectives - Analyze performance - Organize teamwork
    
        Evaluate performance with key indicators Use KPIs to monitor the performance of your teams. In the event of a poor result, the customer relations manager must take the necessary measures to remedy this problem.
    
        Prepare reports for other departments or senior management
    
        Job classification. - Quality procedures - Business management technique.

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/211982/operation-manager/

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Source : Keejob.com, le site de l'emploi en Tunisie.