Customer Care Representative Germanophone M/F

You will  support the Front Office teams in resolving the customer problem and delivering right solutions as per the agreement with customers.
You will evaluate requests, log & trigger the solutions, apply follow through monitoring to ensure successful delivery of the solution, address corner situations with right contact across different partnering teams, act with agility and sense of urgency .

High School Diploma or higher.
Experience in contact center environment is a plus.
Excellent command of written and oral German and English.