# IT Technical Services Officer

- **Entreprise** : [BANK ABC](https://www.keejob.com/offres-emploi/entreprises/11980/abc-bank/)
- **Lieu** : Tunis, Tunisie
- **Type de contrat** : CDI, CDD
- **Niveau d'études** : Bac + 5
- **Expérience** : Entre 2 et 5 ans
- **Langues** : Arabe, Français, Anglais
- **Métiers** : Architecte De Réseaux, Consultant Spécialisé En Sécurité Des Réseaux Et Systèmes, Ingénieur Informatique, Ingénieur Réseaux, Ingénieur Télécom, Responsable Système D'Information
- **Date de publication** : 2024-06-08
- **Date d'expiration** : 2025-04-24
- **Référence Keejob** : 200149
- **Statut** : Offre expirée

## Description

Bank ABC is reinforcing its Information Technology Department with the recruitment of an **IT Technical Services Officer.**

**As an****IT Technical Services Officer,  **you'll install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems.

**Main Responsibilities:**

**1-   ****_Daily Monitoring:_**

-  Monitor the availability of all IT technical infrastructure components.

-  Monitors the health of the servers and network connectivity.

-  Monitors the health of the servers, by ensuring:

   1.Network connectivity

   2\. Disk space availability

   3\. CPU availability

   4\. RAM availability

-  Monitors the data replication between production and backup servers to ensure High data availability for critical applications.

**2-   ****_Backup:_**

-  Backs up all the bank data and configuration as per the IT procedure.

-  Ensures availability of backed data, by regular tapes restore testing.

-  Ensures the respect of the backup procedure in terms of off-site storage.

**3-   ****_Maintenance:_**

-  Tests the Windows security patches and updates and deploys them on the live servers as per IT procedures.

-  Updates the anti-virus signature files and engines on servers and workstations.

**4-   ****_Disaster Recovery Centre:_**

-  Monitors the data replication between Tunis HO and DR site to ensure data availability.

-  Assists in leading the test for bank’s global Disaster Recovery Sites.

**5-   ****_End-user Support:_**

-   Actively participates to the end-user support.

-   Controls the external consultant laptops that connect to the Bank’s network to ensure its protection.

**6-   ****_Documentation:_**

-   Ensures the availability and the update of the technical documentation (installation guides, troubleshooting guides…).

-   Participates in the documentation update (software installation, user guide, troubleshooting guide…)

**7-   ****_Others:_**

-  Replaces IT Network Administrator during his absence.

-  Replaces IT HelpDesk during his absence.

**Job Requirements:**

**1-   ****_Education:_**

-  Engineering/ Master’s Degree in Telecommunication & Network Systems or any relevant/ similar field. 

**2-   ****_Knowledge:  _**

-  Knowledge of the IT best practices.

-  Good knowledge of Windows Server Environment.

-  Good knowledge of Windows Desktop Environment.

-  Good knowledge of Windows infrastructure (AD, DNS, DHCP, Exchange).

-  Good knowledge of Windows MS Services infrastructure (AD, DNS, DHCP, Exchange).

-  An in-depth knowledge of Windows operating systems.

-  An in-depth knowledge of Information Security best practices.

-  An in-depth knowledge of network design.

-  A good knowledge of the security technologies (Firewall, VPN & IDS).

-  A good knowledge of the security monitoring tools.

-  A good knowledge of MS, Juniper and CISCO product lines.

**3-   ****_Experience:_**

-  5 years experience in a similar role.

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/200149/it-technical-services-officer/

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Source : Keejob.com, le site de l'emploi en Tunisie.