# Retail Quality & Services Officer

- **Entreprise** : [BANK ABC](https://www.keejob.com/offres-emploi/entreprises/11980/abc-bank/)
- **Lieu** : Tunis, Tunisie
- **Niveau d'études** : Bac + 3
- **Expérience** : Entre 2 et 5 ans
- **Langues** : Arabe, Français, Anglais
- **Métiers** : Chef De Produit, Développeur De Produits
- **Date de publication** : 2024-03-26
- **Date d'expiration** : 2024-10-29
- **Référence Keejob** : 189775
- **Statut** : Offre expirée

## Description

Bank ABC Tunisia is hiring a "Retail Quality & Services Officer".

The Retail Quality & Services Officer is responsible of conception, establishment promotion and evaluation of all deposits and services in link with Retail banking.

**Job Purpose:**  

Reporting to Head of Project Quality & Services, the Retail Quality & Services Officer is mainly responsible of :

• Define, devise and update products of retail banking (for individuals, professionals and SMEs).  
• Annually evaluate the profitability of each type of product and service.  
• Define, devise and update communication supports related to retail banking products.  
• Management of retail files (Follow up of debtor frozen accounts, petty cash, screening).  
• Management of ABC Digital: Be the interlocutor of branches and Heads of Branches for all problems with HO entities.  
• Follow up of ABC Digital projects (tests, enhancement, new features).  
• Monitor & analyse DSAs' monthly realizations.  

***  Knowledge** : Marketing, Finance or Management  

***  Education / Certification** : Bachelor or Master's degree in Marketing, Economics, Finance or Management.

***  Experience :** 3 years and more in the field of Retail Banking

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/189775/retail-quality-services-officer/

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Source : Keejob.com, le site de l'emploi en Tunisie.