MES & DSS Operations Administrator
Détails de l'annonce
Référence
188625
Date de publication
10 octobre 2023
Type de contrat
CDILieu de travail
Tunis, Tunisie
Expérience requise
Entre 2 et 5 ans
Niveau d'études
Bac + 5
Disponibilité
Plein temps
Langues
Français Anglais
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Entreprise
FAURECIA INFORMATIQUE TUNISIE - FIT
Secteur: informatique / télécoms
Taille: Entre 20 et 100 employés
Faurecia is an Equal Opportunity Employer
"Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia has a career for you.
"Faurecia, a driving force… for your professional growth."
Description de l'annonce
Description
The role of a Global MES & DSS Operations Administrator is to provide world wide support of the shopfloor applications and assure that the users are receiving the agreed Service from IT Shared Services, defined in a common Service Level Agreement (SLA). The main missions of the role are to :
▪ Manage all requests coming from mail and via ticketing systems (SERVICE NOW/MOSAIC ECT…)
▪ Perform support of the shopfloor systems (MII/TIG/RFID/PROCS/IJCORE ECT…)
Installations, Upgrades, Roll-outs, deployment of security and applications patches
▪ Monitor shopfloor applications to ensure good health and safety standard of the company
▪ Support local IT in case of incident and Deliver documentation
▪ Creation/update KPI , reporting and documentation
▪ On duty support , week-end operations and working on different shift
▪ Commitment to the highest ethical standards and willingness to adhere to Faurecia’s Code of Ethics and Code of management.
Qualifications :
- Bachelor’s degree with a specialization in information technology
- Virtualisation VMware
- Windows server administration 2008/2012/2019
- MSSQL 2008/2012/2016
- 1-2 years of experience en remote support administration
- Strucutred and Autonomous
- Dipolomatic, excellent communication skills, ability to work with different country and Culture.
Minimum bi-lingual (English required)