# Customer Contact

- **Entreprise** : Entreprise Anonyme
- **Lieu** : Ben Arous, Tunisie
- **Type de contrat** : SIVP
- **Niveau d'études** : Bac + 5
- **Expérience** : Moins d'un an
- **Langues** : Français, Anglais
- **Métiers** : Technicien En Logistique
- **Date de publication** : 2023-05-24
- **Date d'expiration** : 2023-06-23
- **Référence Keejob** : 180722
- **Statut** : Offre expirée

## Description

**MAIN RESPONSIBILITIES**

 

• Analyze customer release and daily call offs

• Prepare the daily coverage and the shipment plan

• Follow up daily delivery to customers

• Work effectively with Production Team to ensure FG availability

• Deal competently with customer complaints and take all possible actions to resolve issues 

• Prepare obsolete claims

 

 

• Work with customers on deviations (demand plan, shortages risks) and define solutions to ensure customer satisfaction

• Prepare Diamond diagram and measure customer forecast accuracy.

 

**CANDIDATE PROFILE**

 

To carry out this function, it is important to:

• Know the issues related to logistics and transport;

• Master the MS Office

• Know the main functions of an ERP;

• Have a good level in English.

You are rigorous, reactive and organized.

You have a sense of customer service, good negotiation skills (internally and with customers).

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/180722/customer-contact-production-planner/

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Source : Keejob.com, le site de l'emploi en Tunisie.