# technicien support en informatique H/F

- **Entreprise** : [MANPOWER PROFESSIONAL](https://www.keejob.com/offres-emploi/entreprises/2143/manpower-professional/)
- **Lieu** : Tunis, Tunisie
- **Type de contrat** : CDI
- **Niveau d'études** : Bac + 3
- **Expérience** : Entre 1 et 2 ans
- **Langues** : Anglais
- **Métiers** : Technicien D'Assistance Informatique, Technicien De Maintenance Informatique, Technicien En Informatique, Technicien En Télécommunication
- **Date de publication** : 2023-05-28
- **Date d'expiration** : 2023-05-28
- **Référence Keejob** : 179056
- **Statut** : Offre expirée

## Description

You will perform remote support (where customer network access is available) which allows the team to remotely diagnose, configure, monitor, manage, update and Interface with deployed technology (Management Server/ASAP) to remotely monitor and manage customer fleet.  
You will monitor and manage assigned queues for devices,provide 2nd level support for resolution of non-reporting print devices.  
You will assist in NRD remediation where customer network access is available,maintain and update applicable documentation: Case documentation & SAW documents for cases handled by RMC Fleet Engineers, Customer/Device configuration documents where utilized.  
You will provide L1 support and maintenance for deployed RMC technologies.  
With High School Degree in technology, Supply Chain Management, Business Administration or other.  
A first experience in a telephone support position in a service or end-user support environment. IT Network knowledge.  
Excellent verbal and written communication skills in English is a must.

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/179056/technicien-support-en-informatique-hf/

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Source : Keejob.com, le site de l'emploi en Tunisie.