# BILINGUAL CUSTOMER CARE AGENT – AR&ENG

- **Entreprise** : [ASSIST DIGITAL](https://www.keejob.com/offres-emploi/entreprises/23143/assist-digital/)
- **Lieu** : Ariana Ville, Ariana, Tunisie
- **Type de contrat** : CDI, CDD, SIVP, Stage
- **Niveau d'études** : Bac + 3
- **Expérience** : Entre 1 et 2 ans
- **Langues** : Arabe, Anglais
- **Métiers** : Chef De Plateau - Superviseur, Superviseur, Télé-Acteur, Télé-Conseiller, Télé-Marketing, Télé-Opérateur, Télé-Vendeur
- **Date de publication** : 2023-04-05
- **Date d'expiration** : 2023-04-05
- **Référence Keejob** : 175615
- **Statut** : Offre expirée

## Description

##### For our office in Tunis

The person we are looking for will provide everyday client support by responding to inquiries by phone and/or digital channels in Standard Arabic and English languages.  

**Who are you?**

  * You are fluent in Standard Arabic (written and spoken) and you have at least a B2 level of English
  * You have good organizational and time management skills
  * You are a team player and a problem solver
  * You have a positive attitude and good communication skills
  * You are familiar with customer-care department operations

**What you are going to do?**

  * You will provide everyday client support by responding to inquiries by phone and/or digital channels in Arabic and English languages
  * You will manage and resolve customer complaints
  * You will document all information according to standard operating procedures
  * You will maintain and improve performance by adhering to standards and guidelines
  * You will update job knowledge by studying new service descriptions; participate in educational opportunities

**What do we offer?**

  * An interesting and dynamic job in the tourism industry
  * Work in a newly opened and modern office in Tunis
  * A stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
  * Ability to develop communication skills in foreign languages
  * A path of growth aimed at enhancing your professionality
  * Internal training to develop professional and language skills
  * Flexible working hours
  * 3 weeks paid training
  * Opportunity to earn target related bonuses
  * Gym and Restaurant in our office
  * Company events

Assist Digital in 2021has been certified as Great Place to Work in Italy.

#ThinkDigitalThinkAssist

JOIN US!

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/175615/bilingual-customer-care-agent-areng/

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Source : Keejob.com, le site de l'emploi en Tunisie.