# Station Agent (Agent d'escale)

- **Entreprise** : [CRIT](https://www.keejob.com/offres-emploi/entreprises/159/crit/)
- **Lieu** : Tunis, Tunisie
- **Niveau d'études** : Bac + 3
- **Expérience** : Entre 2 et 5 ans
- **Langues** : Arabe, Français, Anglais
- **Métiers** : Agent De Voyages
- **Date de publication** : 2022-10-23
- **Date d'expiration** : 2022-10-23
- **Référence Keejob** : 165465
- **Statut** : Offre expirée

## Description

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Crit is Looking for a Station Agent for the **Airline's company**   **Tasks**  
-Responsible for the daily operations/flight handling activities.  Maintain daily trip files and station traffic report as well as all aircraft-handling related statistical data \- Supervision of ramp functions \- Operational safety/load security checks on aircraft prior to departure, which also includes the coordination of all operational activities during irregularities \- Coordination of all phases of aircraft handling, including catering, cleaning, fueling, crew and passenger boarding/de-boarding \- Supervision of handling agents during all phases of aircraft  
Loading/unloading, including checking on correct buildup/preparation of cargo \- Ensure all cargo or luggage is properly tied down or secured in the compartments  
\- Work very closely with ramp personnel and the airport station manager or deputy  
-Close coordination with gate, steering of boarding and de-boarding related passenger service processes \- Plan for and ensure that irregularities are always handled in accordance with customer, economic and legal considerations \- Report any flight handling irregularities to the manager on duty \- Assist in meeting customers’ needs during normal operation, delays and cancellations \- Ensure that all needed stationary materials are available.  \- Actively support passenger service related processes when called upon \- Provide timely and systematic feedback to the service providers  
\- Coordinate the activities of service providers to ensure smooth operations, in example Fueling, aircraft loaders, and cabin cleaning personnel, security -Follow lost and found duties, loss and damage reports in the world tracer system and take appropriate measures  \- Ensure that all aspects of the ground handling operation are in accordance at all times with: Safety regulations  
Security regulations  
Legal regulations Ensure that the **Airline** product and safety philosophy and core values are known and implemented by dedicated staff **Personal  ****Competencies**  University degree preferredGood general educationPrevious employment as a front-line customer service provider.Knowledge of passenger handling and gate processes.  
Excellent command of English written and spoken, also French and ArabicExcellent customer service skills Well-groomed appearanceOverall knowledge of the **Airline companies**  organizational structure and strategy.  
  
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## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/165465/station-agent/

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Source : Keejob.com, le site de l'emploi en Tunisie.