Détails de l'annonce
Publiée le:
22 septembre 2022
Type de poste:
Lieu de travail:
Tunis, Tunisie
Entre 1 et 2 ans
Bac + 3
Rémunération proposée:
1300 - DT / Mois
Plein temps
Secteur: communication / publicité / média
Taille: Plus de 500 employés

National Pen is part of the Cimpress Group and specializes in marketing promotional products for small and medium businesses. We provide professionals and individuals all kinds of personalized advertising objects to enable them to develop their image and their activity. Our business is generated by the combination of online marketing, mailing and telemarketing, and most of our customers' orders are produced in our production facility in Ireland. We marketed our products in more than 22 countries in Europe.

Description de l'annonce:

Job Title: Salesforce Administrator / Data Specialist

Report to: Salesforce Manager

Location: Tunis

Overview of Role: The Salesforce Administrator / Data Specialist will play a prominent role in helping to monitor, clean, and maintaining the quality of Goldstar’s data on Salesforce CRM platform daily. The platform is becoming an organisational game-changer for Goldstar, and you will help to drive this transformation.

Performing the role in line with the Goldstar Values:

Family - Treating our customers and our Goldstar team members like family

Simplicity - Ensuring all of our solutions we supply for our customers are easy with no hassle

Delighting our customers – We make sure every customer enjoys working with us by exceeding their expectations and providing the highest level of customer service and a quality product

Work hard, play hard - Work hard and give our all and at the same time love and enjoy what we do

What you will do: (Including but not limited to)

·  Proactive Data Monitoring

·  Routinely check business data against quality control rules

·  Ensure we maintain a high and consistent standard of data quality

·  Data Integrity Strategy & Data Guardianship

·  Create specific strategies to audit, validate, and maintain Salesforce Data

·  Create and define audit plans to assess salesforce data accuracy

·  Data Prep and Import

·  Prepare files to perform data import into Salesforce

·  Perform uploads and updates of data

·  Become Goldstar’s internal tool expert for Salesforce Data and assist with integration and maintenance of other systems such as Oracle and Outlook into Salesforce

·  Data Cleanup

·  Identify and remove unnecessary fields and data

·  Assist data integrity by merging duplicate leads, contacts, and accounts

·  Teamwork, personal and business improvement

·  Collaborate with the Salesforce team, including Goldstar’s GM, Team lead/salesforce Trainer, and all users to deliver continuous and ongoing improvements, and ultimately to transform the business through Salesforce

·  Contribute ideas and feedback at weekly meetings

·  Identify opportunities for improvement and platform enhancements

·  Take full responsibility for managing time and daily activities

·  Assist with Lighter-end configuration and customisation on integrated tools

·  Assist with Lighter-development coding and configuration

·  Enhance your platform expertise over time through continuous self-learning

·  Other duties, projects & admin tasks, including support for other Goldstar teams as required

·  Good Level in English is essential

What we need from you:

Previous experience

·  You will probably have 1+ years of Salesforce Admin/ Developer experience

·  Salesforce.com Administrator/Developer certification is desired, as is a working knowledge of the Lightning Experience desktop user interface

·  Previous experience working with large data sets of information and data tools, including Data Loader

Key Skills and Attributes

·  1+ years of Salesforce Data Management

·  Salesforce development experience using Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs will be a plus

·  Salesforce Certifications (Certified Salesforce Platform Developer II, Salesforce Administrator) will be a plus.

·  Problem-solving skills - The ability to think on your feet, the ability to work hard under pressure, and excellent problem-solving skills are three essential attributes for this role

·  Strong communicator – An approachable team player with the ability to build relationships, present ideas, and possibly coach other members of the team

·  Ability to work independently and remotely as well as part of a team

·  A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential

·  Excellent organisation and time-management skills are also essential

·  Computer literacy and proficiency in standard Microsoft Office applications

·  Languages – Proficient English language skills, both written and oral

What we will provide:

·  The opportunity for you to make a meaningful and serious contribution towards a very successful and rapidly growing business

·  A supportive environment with opportunities to grow and develop your  career

·  A modern, fast-paced and exciting company culture

About Goldstar: Goldstar, part of the global National Pen Group, is Europe’s fastest growing Trade Supplier.  Goldstar is becoming famous for unbeatable value metal and full-colour writing instruments, combined with headache free all-inclusive pricing and a passionate team who will do whatever it takes to delight their customers.  Goldstar’s mission is to become the best supplier in the industry and to make all distributors love Goldstar.