# IT Service Desk Analyst Technician ITT042022

- **Entreprise** : [CRIT](https://www.keejob.com/offres-emploi/entreprises/159/crit/)
- **Lieu** : Sfax, Tunisie
- **Type de contrat** : CDI
- **Niveau d'études** : Bac + 3
- **Expérience** : Entre 2 et 5 ans
- **Langues** : Français, Anglais
- **Métiers** : Ingénieur Informatique
- **Date de publication** : 2022-04-29
- **Date d'expiration** : 2022-05-29
- **Référence Keejob** : 156268
- **Statut** : Offre expirée

## Description

CRIT is looking for an IT Service Analyst Tehnician for an oil and Gas Company

 

Duties:

Act as front request receiver - Respond to service desk phone calls and monitor helpdesk mailbox / Log all received requests/incident in the Help Desk Tracking Ticketing System/ Evaluate the criticality and treat all received request/incident in timely manner by assigning to the appropriate support member.

Requirements:

Minimum Licence degree (diplome de licence) in computer science/ Minimum 3 years experience as Service desk analyst in a related field/ Good understanding of ITIL V3/V4 lifecycles and processes  
Based in Sfax.

 

 

**Application conditions :**  
  
The application must include: the reference of the job offer you are applying for, your CV in English, a copy of your diploma and a copy of your National ID Card before the 20 April 2022.  
Candidates must be fluent in both written and spoken English.  
 

 

Réf: ITT042022

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/156268/it-service-desk-analyst-technician-itt042022/

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Source : Keejob.com, le site de l'emploi en Tunisie.