# Customer service supervisor

- **Entreprise** : [CARLCARE SERVICE TN LIMITED - TRANSSION HOLDING](https://www.keejob.com/offres-emploi/entreprises/22571/carlcare-service-tn-limitred-transsion-holding/)
- **Lieu** : Sousse, Tunisie
- **Niveau d'études** : Formations professionnelles
- **Expérience** : Entre 2 et 5 ans
- **Métiers** : Administrateur Des Ventes, Chargé De Clientèle, Chargé De Mission, Directeur De Branches, Gestionnaire Des Stocks , Magasinier Dépôt Pièces De Rechange, Représentant Commercial, Responsable Achat, Responsable Approvisionnement, Responsable Importation, Responsable Secteur
- **Date de publication** : 2022-02-09
- **Date d'expiration** : 2022-03-11
- **Référence Keejob** : 151133
- **Statut** : Offre expirée

## Description

Transsion holdings' branch in Tunisia is looking for _**01 Customer service supervisor**  _in _**Sousse**_  to work in the smartphone industry (after-sales services).

_**Main Responsibilities :**_

  * Following the company strategy to find the dealers to open the service center in appointed cities
  * Following the company strategy to find the dealers to open the collection point in appointed cities
  * KPI management by region which includes : TAT\Satisfaction\RR\RWR
  * Following the branch image improvement and rectifying and reforming following HQ requests
  * Reporting：preparing daily and weekly report for line managers upon request
  * Spareparts sales and accessories sales to reach the targets set by the company

_**Basic Requirements:**_

  * Bachelor’s degree in IT, trade, telecommunication or related field of studies
  * 3- 4 years of relevant experience in a similar position or in mobile and smartphone fields
  * Excellent verbal and written communication skills in English.
  * Advanced knowledge on MS Office Programs and other softwares (IT drive)
  * Strong communication and analytical skills with professional attitude
  * Young (maximum 35 years of age) and highly motivated to integrate a young and dynamic team.

_**Work conditions:**_

  * Workplace : **Sousse  **
  * Working hours : 48h/week
  * **Gross** Salary : 1800 TND - 2050 TND 
  * Language : English (chinese line manager)

_**About the company:**_

Carlcare service is the Tunisian branch of The group Transsion holdings (Known for TECNO, INFINIX and ITEL brands of smartphone), it operates all over Africa, Middle East and Asia.

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/151133/customer-service-supervisor/

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Source : Keejob.com, le site de l'emploi en Tunisie.