# Security and Network Support Engineer

- **Entreprise** : [CONCENTRIX](https://www.keejob.com/offres-emploi/entreprises/1708/stream/)
- **Lieu** : Tunis, Tunisie
- **Type de contrat** : CDI
- **Niveau d'études** : Bac + 5
- **Expérience** : Moins d'un an
- **Langues** : Anglais
- **Métiers** : Ingénieur En Informatique Industrielle , Ingénieur Informatique, Ingénieur Réseaux, Ingénieur Télécom
- **Date de publication** : 2021-08-13
- **Date d'expiration** : 2021-09-09
- **Référence Keejob** : 140092
- **Statut** : Offre expirée

## Description

* Provide second line phone/email consultation to independently debug complex security/network problems.
  * Interface with Engineering and assist the customer with testing or troubleshooting.
  * Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
  * Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.
  * Assist in developing on-going training programs for the department.
  * Promote a team environment by assisting and contributing to fellow their employees whenever necessary to enhance the professional development of everyone within the organization.
  * Ability to mentor other engineers on advanced troubleshooting, debugging and case management skills.
  * Understand the product direction and customer use-cases and provide input on product & code changes through all points of the product cycle.
  * Other duties as assigned
  * **Our lines cover the US market. We are open 4:00pm-1:00am local Bulgarian time, Monday to Friday.**

**__What do you get from us?__**

  * Competitive salary
  * Relocation package
  * Additional pay for night shifts
  * Virtual training and Work from Home options
  * A bright, modern and exciting place to work, with excellent staff facilities
  * Medical plan fully covered by the company
  * Transportation allowance and Life insurance
  * Various career development opportunities
  * Annual reward and recognition events
  * Holiday pay
  * Team and Concentrix events

### Exigences de l'emploi

  * Experience with operating systems such as Linux, Unix, and Free BSD.
  * Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Traceroute, MTR etc)
  * Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc
  * Working knowledge of Apache and IIS Web Server administration
  * Working Knowledge of networking and security products and enterprise Network Infrastructure
  * CCNA certificate is an advantage
  * Familiarity with:

  o  Network Protocol Analyzers (tcpdump, Wireshark)  
  o  Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)  
  o  authentication systems such as LDAP, MS AD etc  
  o  VPN technologies such as IPSec and VPN clients  
  o  Scripting knowledge (SHELL, Python, Perl) would be appreciated

Qualifications

  * Bachelor of Science in Computer Science/Engineering or an equivalent advanced industry certifications.

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/140092/security-and-network-support-engineer/

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Source : Keejob.com, le site de l'emploi en Tunisie.