# Customer Care Administrator

- **Entreprise** : [MSH INTERNATIONAL](https://www.keejob.com/offres-emploi/entreprises/20881/msh-tunisia/)
- **Lieu** : El Kram, Tunis, Tunisie
- **Type de contrat** : CDI
- **Niveau d'études** : Bac + 3
- **Expérience** : Entre 1 et 2 ans
- **Langues** : Arabe, Français, Anglais
- **Métiers** : Courtier
- **Date de publication** : 2021-07-26
- **Date d'expiration** : 2021-08-25
- **Référence Keejob** : 139305
- **Statut** : Offre expirée

## Description

MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions, a subsidiary of SIACI SAINT HONORE group with 5 regional head offices in Calgary, Paris, Dubai, Shanghai and Tunis and currently looking for:

**Customer Care Administrator  **

You will be responsible for:

\- Assessing the customers’ issues and recommending valid solutions.  
\- Attending all customer care requests and dispatching to appropriate department.  
\- Responding to emails and insured queries directly from the generic mail boxes.  
\- Handling complaints and escalations from the insured members.  
\- Following up on any customer issues requiring additional research.

We require:

1- Minimum 1 year experience in a similar environment is desired.  
2- Diploma or Bachelor’s degree in a related field is preferred.  
3- Proficiency in both French and English (Written & Spoken)  
4- Microsoft office knowledge is a must.  
6- Ability to multi-task, prioritize and adapt to various situations.  
7- Strong organizational and customer service skills.

Do not hesitate to join our exceptional team !

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/139305/customer-care-administrator/

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Source : Keejob.com, le site de l'emploi en Tunisie.