Customer Services and Sales Advisor M/F
Détails de l'annonce
Référence
138575
Date de publication
6 août 2021
Type de contrat
CDDLieu de travail
Tunis, Tunisie
Expérience requise
Entre 1 et 2 ans
Niveau d'études
Bac + 3
Disponibilité
Plein temps
Langues
Arabe Français Anglais
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Entreprise
MANPOWER PROFESSIONAL
Secteur: recrutement / ressources humaines
Taille: Entre 100 et 200 employés
Description de l'annonce
You will meet and greet face to face customers, answer enquiries and
provide outstanding customer service, you will answer in-coming calls for all the society's services according
to KPIs with a polite and pleasant manner following the society standards
and service strategies e.g. call greeting, call handling, and call closing. Furthermore, yo will generate and/or raise interest level
of customers with the intention of inviting them to take a placement test
or consultation, register for an Exam or attend an event. You will meet or exceed sales targets (new
and existing students), KPIs and objectives. Also, you will administer placement tests and provide
consultation services to students on the society's courses and be the Single
Point of Contact (SPOC) for prospects, guiding them through the journey
from first enquiry to final sale and you will register Exams candidates online in a professional and friendly
manner.*
With a High School Degree or more, and a minimum of 1-year’s working experience in a B2C or service industry and an experience in a sales-focused role. A good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic.
