Precertification and Customer Care Administrator
Détails de l'annonce
Référence
134846
Date de publication
3 mai 2021
Type de contrat
CDILieu de travail
El Kram, Tunis, Tunisie
Expérience requise
Moins d'un an
Niveau d'études
Doctorat
Disponibilité
Plein temps
Langues
Arabe Français Anglais
Mobilité
Internationale
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Entreprise
MSH INTERNATIONAL
Secteur: banque / finance / assurances
Taille: Entre 20 et 100 employés
MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions with offices located in strategic places around the world including Calgary, Paris, Shanghai and Dubai. We are a subsidiary of SIACI SAINT HONORE.
SIACI SAINT HONORE is one of the European leading providers of brokerage and consulting services in the insurance market. SIACI SAINT HONORE designs and develops customized solutions for its corporate clients.
We are focused on providing high quality services that meet the needs of our large and diverse global client base. We recognize the importance of our human resources to achieve these goals.Description de l'annonce
Responsibilities:
- Handle pre-approval from healthcare providers and clients.
- Ensure the best customer service to providers, insured, coordinators, and brokers.
- Analyze, suggest and recommend improvements in the work area.
- Handle queries related to policy benefits, claim status, and network.
- Comply with the turn around time of the unit and ensure it is followed throughout the operations.
Requirements:
1- A medical doctor degree is a must.
2- Previous experience in insurance industry mainly TPA is preferred but not an obligation.
3- Excellent communication skills in Arabic, French and English another speaking language will be an advantage.
4- Ability and willingness to move to an administrative job (8 hours per day)
