Logistics Operation Specialist

DocShipper Group is an international freight forwarder and sourcing company headquartered in Hong Kong. Our group covers more than forty countries worldwide and is in a continuous state of growth. DocShipper is not a traditional logistics/purchasing company, not even close. In fact, we are pretty much the opposite. Our team is flipping a gazillion dollar industry on its head. DocShipper was founded with a clear goal and mission that is to "redefine the whole import processes for Corporations and SME's".

We decided to "shake up" the traditional world of business thanks to "new standards” based on technology, in addition to devoted customer service.

It's an exciting time for DocShipper Group as we continue to grow and evolve, giving our teams a very satisfying start-up workplace culture with career development opportunities. We strive to maintain ourselves as an employer of choice globally and in this particular case, we are flexible and helpful on all formalities related to your recruitment.

TASKS

• Good level in management of Air and Sea freight operations (booking, shipping instructions, prepare BL's, check documents ...)
  
• Knowledge of customs process to advise sales department
  
• Management of door to door operations
  
• Provide accurate, valid, and complete information by using the right methods/tools
  
• Build (if necessary) communication procedures, guidelines, and policies
  
• Advise the sales team on import restrictions, tariffs, and other customs-related matters
  

REQUIREMENTS

• Good level of English (C1/C2), French is a plus
• Familiarity with CRM systems and practices (Experience on ZOHO CRM is a plus)
• Experience in the logistics field is mandatory
• Ability to multi-task, prioritize, and manage time effectively
• Must have strong organizational skills
  
• Must have strong ability to do job-costing, book space, provide shipping instructions (with both freight forwarders and shipping lines)