# agent help desk

- **Entreprise** : [KASAMOR](https://www.keejob.com/offres-emploi/entreprises/22079/kasamor/)
- **Lieu** : Sousse Jaouhara, Sousse, Tunisie
- **Type de contrat** : CDD
- **Niveau d'études** : Bac + 3
- **Expérience** : Aucune expérience
- **Langues** : Arabe, Français, Anglais
- **Métiers** : Chef De Plateau - Superviseur, Télé-Acteur, Télé-Conseiller, Télé-Marketing, Télé-Opérateur, Télé-Vendeur
- **Date de publication** : 2021-02-08
- **Date d'expiration** : 2021-03-10
- **Référence Keejob** : 129938
- **Statut** : Offre expirée

## Description

Your main mission:

You should assist our customers through the various communication channels to help them find answers to their questions and resolve technical issues if necessary.

The work mainly consists of:

● Processing of complaints / requests received through: Live Chat on the website, Facebook page, Whatsapp, Email.

● Answering to comments on the Facebook page

● Analyzing technical problems and escalated a complaint to the department concerned.

Required profile :

Excellent command of written English

Comfortable speaking English

Knowledge of sports betting required (betting rules , General terms and conditions of use, etc.)

Positive, you like working in a team and also know how to manage your work independently.

An analytical mind necessarily recommended

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/129938/agent-help-desk/

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Source : Keejob.com, le site de l'emploi en Tunisie.