# Technical Support Helpdesk Level II

- **Entreprise** : [CARTHAGO LAB](https://www.keejob.com/offres-emploi/entreprises/18277/carthagolab/)
- **Lieu** : Tunis, Tunisie
- **Type de contrat** : CDD, SIVP
- **Niveau d'études** : Bac + 4
- **Expérience** : Moins d'un an
- **Langues** : Anglais, Italien
- **Métiers** : Développeur mobile, Développeur web, Directeur Informatique, Ingénieur Html, Ingénieur Informatique, Responsable Base De Données, Responsable Informatique, Technicien En Informatique, Webmaster
- **Salaire** : 1000 - 1500 TND Mois
- **Date de publication** : 2021-01-11
- **Date d'expiration** : 2021-02-10
- **Référence Keejob** : 128546
- **Statut** : Offre expirée

## Description

In order to strengthen our Help-Desk team, we are looking for a technical support specialist.

The job requires a good level of English (writing and speaking).

The project we are working on is a 24/7 project, candidates must be flexible and available to adapt to turning shifts (morning-afternoon-night).

We are seeking candidates with excellent interpersonal skills, willing to learn, improve themselves, and work both as a part of the team and as an individual.

**BENEFITS**

  * A competitive salary.
  * An including atmosphere that will let you grow both on the professional and human side.
  * Ongoing training and learning opportunities.
  * Internal break/lunch areas are available for the team.

**REQUIREMENTS & SKILLS**

  * Knowledge of database management, API and Back-end operations
  * Basic knowledge of email activities
  * The ability to troubleshoot and manage simple software
  * A technical and logical thought process
  * A problem-solving attitude

**PREFERRED QUALIFICATIONS**

  * Mongodb/Robot 3T scripting
  * Postman/Open API (REST)
  * GraphQl
  * CRM (e.g. Servicenow) & ticketing system
  * Customer service experience
  * JavaScript, HTML5, CSS3, Angular, React, Bootstrap and Node.js
  * Swift, C, C++ and iOS environment

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/128546/technical-support-helpdesk-level-ii-english-only/

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Source : Keejob.com, le site de l'emploi en Tunisie.
