Secteur: informatique / télécoms
Taille: Entre 100 et 200 employés
Description de l'annonce:
You are passionate about Customer services ?
Eureka24 invites you to join its teams!
We are recruiting Customer Service Associates
In incoming calls and emails, you’ll act as an ambassador for Eureka24 services.
You’ll assist our customers throughout their experience by providing advice and answers to their requests.
● Guarantee a high level of customer satisfaction
● Evaluate the needs of our customers
● Improve the customer service experience, create engaged customers
● Support customer issues and track issues to resolution
● Perfect oral fluency with the English and French languages
● Proven experience in remote customer relations
● Knowledge of the fundamentals of customer service and distance selling
● Working knowledge of customer mindset and market dynamics
We offer you:
● Full-time permanent contract upon hiring
● Regime of 40H / Week from monday to friday
● 20 Days of Annual Paid Leave
● Free home transport by taxi from 7 p.m.
● A gross base salary of 5 TND / hour
+ An attendance bonus of 110 TND / month
+ A transport premium of 110 TND / month
+ A language bonus of 250 TND / month