.Customer Care Consultant Multilanguage (H/F)
Détails de l'annonce
Référence
125498
Date de publication
6 décembre 2020
Type de contrat
CDILieu de travail
Tunis, Tunisie
Expérience requise
Entre 2 et 5 ans
Niveau d'études
Bac + 5
Disponibilité
Plein temps
Langues
Français Anglais
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Entreprise
HR HOUSE INTERNATIONAL
Secteur: recrutement / ressources humaines
Taille: Moins de 20 employés
Description de l'annonce
HR House International is recruiting for one of her client an international Customer Care Management Company:
Customer Care Consultant Multilanguage (H/F)
Missions:
- Provide everyday client support by responding to inquiries by phone and/or digital channels in English and French/Arabic languages
- Manage and resolve customer complaints
- Maintain and improve performance by adhering to standards and guidelines
- Renovate job knowledge by studying new service descriptions; participate in educational opportunities
Profile:
- You have a degree in Management or equivalent diploma
- You are fluent in English and French/Arabic (written and spoken)
Skills:
- Good organizational and time management skills
- Positive attitude and good communication skills
- Team spirit and problem solver