Team Leader Multilanguage (H/F)
Détails de l'annonce
Référence
125493
Date de publication
6 décembre 2020
Type de contrat
CDILieu de travail
Tunis, Tunisie
Expérience requise
Entre 5 et 10 ans
Niveau d'études
Bac + 5
Disponibilité
Plein temps
Langues
Français Anglais
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Entreprise
HR HOUSE INTERNATIONAL
Secteur: recrutement / ressources humaines
Taille: Moins de 20 employés
Description de l'annonce
HR House International is recruiting for one of her client an international Customer Care Management Company:
Team Leader Multilanguage (H/F)
Missions:
- Preside the hall and assist the operators
- Manage operational briefings and updates on the specific campaign
- Provide initial training and updating on products, services and applications
- Suggest changes to be applied to the operational processes and for the development of the necessary supports
- Verify the knowledge acquired by individual operators
Profile:
- You have a degree in IT engineering or equivalent
- You have good knowledge and use of the main MS Office applications (word, excel) and e-mail
- You are fluent in French and English language (written and spoken)
Skills :
- Excellent leadership and interpersonal skills
- Excellent verbal and written communication skills
- Good organizational and time management skills