# Customer Care Administrator-German speaker

- **Entreprise** : [MSH INTERNATIONAL](https://www.keejob.com/offres-emploi/entreprises/20881/msh-tunisia/)
- **Lieu** : Tunis, Tunisie
- **Type de contrat** : CDI
- **Niveau d'études** : Bac + 3
- **Expérience** : Entre 1 et 2 ans
- **Langues** : Arabe, Français, Anglais, Allemand
- **Métiers** : Courtier
- **Date de publication** : 2020-09-17
- **Date d'expiration** : 2020-10-17
- **Référence Keejob** : 122964
- **Statut** : Offre expirée

## Description

MSH INTERNATIONAL is a leading worldwide provider of Healthcare insurance solutions, a subsidiary of SIACI SAINT HONORE group with 5 regional head offices in Calgary, Paris, Dubai, Shanghai and Tunis and currently looking for:

  
Customer Care Administrator-German speaker  
  
  
You will be responsible for:  
 Assessing the customers’ issues and recommending valid solutions.  
 Attending all customer care requests and dispatching to appropriate department.  
 Responding to emails and insured queries directly from the generic mail boxes.  
 Handling complaints and escalations and communicating with managers once needed  
 Following up on any customer issues requiring additional research  
REQUIREMENTS:  
  
1- Minimum 1 year experience in a similar environment is desired  
2- Diploma or Bachelor’s degree in a related field is preferred  
3- Proficiency in German language with French and English  
4- Microsoft office knowledge is a must  
5- Excellent written verbal and communication skills  
6- Ability to multi-task, prioritize and adapt to various situations  
7- Strong organizational and customer service skills

## Postuler

Cette offre n'est plus active. Page de l'offre : https://www.keejob.com/offres-emploi/122964/customer-care-administrator-german-speaker/

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Source : Keejob.com, le site de l'emploi en Tunisie.