Product specialist

CRIT is looking for a product specialist for a multinational pharmaceutical company 

SUMMARY: 

Responsible for achieving sales targets and implementing sales strategies in order to attain sales volume, customer growth, patient growth and customer satisfaction for the assigned therapies and / or medical products for own geographical area.

ESSENTIAL DUTIES AND RESPONSIBILITIES : 

• Achieve revenue, sales, profit & qualitative objectives and targets for the assigned therapies and / or medical products within own geographical or business area
• Manage day-to-day relationships with assigned customers & plan visits with them
• Build and develop professional long-term customer relationships
• Prepare, implement and review targeted account plans aligned with the commercial policies defined by the company 
• Plan and prepare for each customer visit and record outcomes
• Propose and provide each customer with appropriate solutions that will maximize opportunities both for the customer and for the company
• Communicate all relevant information to existing and potential customers to guarantee their awareness of the company product portfolio and its benefits
• Acquire new customers
• Capture and maintain all relevant sales and customer data
• Gather and share with other sales reps and with line management all possible information on market intelligence and competitor activities to help anticipate competitive moves
• Maintain presence in all existing & target customers
• Deal with customer complaints & implement corrective actions
• Continuously assess the market for new customers / opportunities / risks for the company products
• Finalize budgets and forecasts in cooperation with line management / Marketing
• Present the company products & their advantages organize & distribute all needed promotional material and organize test usage where needed
• Participate in congresses and other customer events
• Provide customer training and support / assistance where needed
• Works closely with Product Managers, Account Managers / Reps and Sales Support
• Identify tender renewal and respond to tenders with support of line manager / Marketing (where applicable)

EDUCATION / EXPERIENCE : 

• Bachelor’s degree required. Medical / Doctor, Pharmacist, Dentist, Veterinary, – strong scientific background
• Minimum 2 years of Sales experience within Healthcare Industry / Hospital environment / medical sales
• Critical Thinking & Problem Solving
• Good Communication
• Business Acumen
• Collaboration & Teamwork
• Motivating & Developing Others
• Dealing with Ambiguity
• Customer Focus