Description de l'annonce:

Grabingo is a Loyalty Platform that assists SMEs to reach their customers, Increase their Retention rate and to deliver the best customer experience for them.

Grabingo provides a strong loyalty Program to its partners, A Live marketing Tool and a smart Feedback Management System. Our Platform comes in handy Mobile Apps for users and a practical monitoring dashboard for our partners. We work with business owners from a variety of background!

https://grabingo.app/

Grabingo is seeking a qualified Community manager to join our marketing team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you! We are expecting you to be experienced in social media, PR and promotional events.  This is a full-time permanent position with option to be based out of Grabingo’s unique SME’s assists platform in Tunisia.

RESPONSIBILITIES

• Set, plan and implement social media and communication campaigns and strategies
• Provide engaging text, image and video content for all social media and professional accounts
• Respond to customers in a timely manner
• Monitor, track and report on feedback and online reviews
• Organize and manage events to boost brand awareness
• Coordinate with Marketing, PR and Communications teams 
• Liaise with Development and Sales departments
• Respond to customers in a timely manner
• Build relationships with customers, industry professionals and journalists
• Stay up-to-date with digital technology trends

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QUALIFICATIONS

• Proven work experience as a community manager or similar role
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Excellent writing skills
• Excellent interpersonal and presentations skills
• Hands on experience with social media management
• Ability to interpret website traffic
• Knowledge of online marketing 
• Attention to detail, critical-thinker and problem-solver
• BSc degree in Marketing or relevant field

HOW TO APPLY

Please apply with a CV and Cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, our HR Manager will reach out to you to explain next steps and guide you through the process.

Grabingo is proud to be an equal opportunity employer, and we are committed to hiring, promoting and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.